Working with Yann, Boris and the team at The Design Laboratory has been a great experience for us at The Narrative. From the passion and enthusiasm to get involved beyond surface level design, to the dedicated professionalism and high spec delivery, we always felt like we were in great hands. On three occasions now we have come to The Design Laboratory with unique asks that go beyond a simple design brief. The fact they took the time to understand our product, culture and business meant it became a very collaborative process. Their process was clear and thorough, not to mention competitively priced especially when you consider the level of experienced design talent (CSM fellows & lecturers) - you don’t get much more experienced than that! They felt like extension of our team, offering support over and above expectations with quick responses and leaning in to new design related issues. A huge part of our business especially at launch when the design vision is so important.